ERP Software Replacement
The City is replacing its Tyler Technologies EDEN system—used for payroll, HR, finance, and utility billing—with modern cloud-based software. The City describes the project as spanning four budget cycles at roughly $6 million total, starting in FY 2023/24.4
In fall 2024 the City Council voted unanimously to award a 10-year cloud subscription to Workday, Inc. and then awarded implementation contracts to Strada Global, SpryPoint Services Inc., Plante Moran, and Nicholson Strategic Services, and added six temporary staff positions to support the transition. At a May 2026 budget workshop, a resident presented detailed public comment noting that roughly $6 million had been spent across four budget cycles and that Workday was missing from the proposed FY 2026/27 budget; Council members echoed those concerns, and City staff did not respond at that meeting.1,2,3
Complete project timeline
Each entry links the meeting and documents it comes from.
ERP exploration begins5
The City began exploring ERP replacement options, spending approximately $143,900 on exploration and consulting with Plante & Moran during FY 2023/24.
Workday subscription contract awarded1
The City Council approved Resolution No. 2024-130 N.C.S. (vote 7-0), authorizing the City Manager to sign a 10-year Universal Main Subscription Agreement with Workday, Inc. for $3,900,000 to replace the payroll, HR, and finance modules of Tyler Eden.
Implementation contracts awarded; six positions added2
The City Council approved Resolution No. 2024-146 N.C.S. and Resolution No. 2024-147 N.C.S. (vote 7-0), authorizing agreements with Strada Global ($3,227,241), SpryPoint Services Inc. ($389,300), Plante Moran, and Nicholson Strategic Services (project management, not to exceed $884,160 combined), and adding six fixed-term positions to support ERP implementation, bringing the stated total project budget to $7.1 million.
Resident raises concerns at budget workshop; Council echoes them3
At the May 11 budget workshop, a resident presented public comment noting approximately $6 million spent across four budget cycles and that Workday was absent from the proposed FY 2026/27 budget, with the finance side described as 'begin efforts.' Council members raised similar concerns; City staff did not respond at the meeting.
FY 2026/27 budget first reading (planned)6
The first reading of the FY 2026/27 budget was planned for this date, with $1.43 million allocated for 'final implementation.' The records do not say whether this meeting occurred or what was decided.
FY 2026/27 budget final adoption (planned)7
Final adoption of the FY 2026/27 budget was planned for this date. The records do not say whether this meeting occurred or what was decided.
Money
- The City Council approved a $3,900,000 ten-year subscription with Workday, Inc. (October 2024) and $4,500,701 in implementation contracts with Strada Global, SpryPoint Services Inc., Plante Moran, and Nicholson Strategic Services (November 2024), for a stated total project budget of $7.1 million; the FY 2026/27 budget proposed an additional $1.43 million for 'final implementation,' though the City's own staff description puts the project at approximately $6 million total.1,2,4,6
Not in the record yet
- Did the FY 2026/27 budget first reading take place on May 18, 2026, and if so, did staff respond to the ERP questions raised at the May 11 workshop?
- Was the FY 2026/27 budget adopted on June 15, 2026, and does it include the $1.43 million for 'final implementation'?
- Why does the total project budget stated at the November 2024 Council meeting ($7.1 million) differ from the City's own description of approximately $6 million total?
- What is the current status of the Workday implementation—has it gone live for any functions?
- What is the current status of the SpryPoint utility billing replacement?
- What is the projected completion date for the full ERP replacement?
- Why was Workday absent from the initially proposed FY 2026/27 budget, and has that been corrected?
- Have the six temporary staff positions added to support the transition been filled?
- What has been spent to date across all contracts and budget cycles?
Sources
- City Council, Oct 21, 2024, item 7: Authorizing the City Manager to Sign a Universal Main Subscription Agreement with Workday, Inc. for Enterprise Software as a Service – EXHIBITS UPDATED 10/17/24
Meeting → Staff Report, p. 4 → - City Council, Nov 18, 2024, item 7: Authorizing the City Manager to Sign Agreements with Strada Global, SpryPoint Services Inc., Plante Moran, and Nicholson Strategic Services for ERP…
Meeting → Staff Report, p. 4 → - City project record: Public raises alarm at budget workshop
May 11 2026 budget workshop → - The City's description of the project
- City project record: ERP exploration begins
May 11 2026 budget workshop (secondhand from quarterly reports) → - City project record: FY 2026/27 budget first reading
- City project record: FY 2026/27 budget final adoption
This page is written with AI from the City's meeting records, staff reports, minutes and adopted budgets, and reviewed before it's published. Every statement links to its source. Last updated Oct 8, 2026. Report a problem.